Content Policy

Content Policy

UX Mining provides a flexible platform that enables its customers to present digital content (“Content”) to individuals (“Participants”) for their feedback. Customers should be as open and unambiguous as possible when describing the nature of Content that a participant will be exposed to through the UX Mining Platform to avoid situations where participants are disturbed or alarmed by the nature of the Content presented to them. UX Mining reserves the right to immediately remove any Content (or suspend any Test) in violation of this Content Policy. We will endeavor to contact you prior to any such removal or suspension.

If you see a capitalized word in this Content Policy that we have not defined, it has the meaning assigned to it in our standard Terms of Service.


Intellectual Property and Integrity

We prohibit, and reserve the right to remove content that infringes on any patent, trademark, trade secret, copyright or other intellectual property rights of any other person or infringe a copyright in direct violation of the Digital Millennium Copyright Act (“DMCA”) or any similar legislation.

We prohibit any attempts to impersonate any other person, or misrepresent your identity or affiliation with any person or organization, and reserve the right to remove any content that compromises the integrity of the Platform or UX Mining as a company.


Phishing and Security

We strive to protect the security of our Customers and Participants. We endeavor to ensure Participants are not misled by surveys or forms used for fraudulent or other malicious purposes.


Nudity and Sexual related Content

We acknowledge nudity, pornography and gore may have a legitimate place in certain types of platforms. However, we discourage the gratuitous inclusion of such materials on the UX Mining Platform.


Violent or Graphic Content

We allow graphic Content (with some limitations) to help people raise awareness about issues. We know that people value the ability to discuss important issues like human rights abuses or acts of terrorism. We also know that people have different sensitivities with regard to graphic and violent content. We strongly recommend that Customers add a warning label to any Test that includes graphic or violent Content so that people are aware of the graphic or violent nature before they access the Content.


Violence, Bullying and Hate Speech

We remove Content and may report information related to that content to law enforcement authorities if we become aware of, or believe that there exists, a genuine risk of harm or threat to public safety.


Suicide and Self-Injury Content

We remove Content that encourages suicide or self-injury.


Last updated: September 1, 2021