Moderated usability tests are conducted by a moderator who may be accompanied by observers and note takers. It’s a team game, thanks to which a given problem can be viewed from several perspectives.
The participant performs tasks according to the scenario and the role of the moderator is to manage and deepen the problems that arise during the test by asking in-depth questions.
The whole process is observed by other people from the team to catch the tiniest details. The main goal is to find out real (not based on declarations) problems!
The entire session is recorded with automatic streaming to UX Mining cloud-based platform. No uploading, waiting, or managing files needed! In the platform, besides previewing funcionalities you can create highlights, notes and find many emotional insingts.