At UX Mining, we're passionate about providing effective UX research solutions to businesses of all sizes. To that end, we've developed our own product that streamlines the UX research process, allowing us to deliver exceptional results in record time. But we don't stop there - we believe that UX research should be accessible to everyone, regardless of industry or company size. That's why we also offer professional services where our team of experts can handle your entire UX project, from research to design and implementation.
Our team is comprised of experienced professionals with backgrounds in UX design, qualitative research, and data science. We've worked with a variety of clients, including startups, software houses, SMEs, and local governments, and have honed our skills and processes to deliver top-notch quality and speed. Our product and processes are designed to democratize UX research, making it accessible and effective for everyone.
With us you strongly validate new ideas and find ways to scale-up
existing products and processes.
Reduce churn, increase customer satisfaction by finding key usability issues in your product. Make informed design decisions, and reduce further re-development risks.
Validate new ideas, value propositions and persona descriptions. Get to know your customers better by finding their key problems, motivations and goals.
Gain insights into target audience, identify trends and opportunities, and make informed decisions about further development. Estimate size, growth and competitors.
Find patterns in your current data. We use modern data mining technologies and have the ability to combine it with various sources to make the research fully holistic.
Craft a User Interface that not only embodies simplicity, beauty, and functionality, but also carries a deeper meaning, resulting in a delightful User Experience.
With our unique workshops, together we ideate, explore, and define ideas. Teams can gain a shared understanding of the problem space and identify potential solutions.
The standard UX research project is composed of the following steps:
1. Conducting a workshop with the client: an "Event Storming Session" type to gain relevant knowledge and set research hypotheses
2. Inviting participants for in-depth interviews: usually 5 for the first project, to see the first scheme.
3. Conducting the interviews: usually 1h per individual interview. Mainly the questions are about exploring respondents' key issues, their point of view, experiences, feelings and perspectives.
4. Presentation of the results: in the form of preparing a report, sharing recordings of the interviews and conducting a closing workshop.
Become user-centered organization, by data-driven decision-making, understanding users' needs and shaping the entire CX through product, sales, support, and marketing.
Our research offers various advantages, including a comprehensive report and research repository that prioritizes recommendations. The repository comprises identified threads and opportunities, risks, quotes, and highlights from interviews, as well as product development recommendations and prioritization.