GDPR Notice

GDPR Notice

This GDPR Notice will inform you of our legal bases for processing your Personal Data, onward transfers of your Personal Data and which additional rights you have regarding the processing of your Personal Data.

UX Mining processes Personal Data both as a Processor and as a Controller (as defined in the European Union’s General Data Protection Regulation ("GDPR")) as follows:

Categories of Recipients of Personal Data

The categories of recipients of Personal Data with whom we may share your personal data are listed in the How we share your personal data section of the UX Mining Privacy Policy.

Purposes of Processing and Legal Bases

UX Mining uses your Personal Data for a number of different purposes, as explained in Section 2 of the UX Mining Privacy Policy. Some are essential for us to provide the Services you use or to fulfill our legal obligations. Some help us run the Services efficiently and effectively and some enable us to provide you with more relevant and personalized offers and information. In all cases we must have a Legitimate Business Purpose and a legal ground for processing your Personal Data. Some of the most common legal grounds we rely on are briefly explained below:

The following table illustrates in more detail how the above legal bases for processing may apply to our primary purposes for processing different types of Personal Data:

 

Purpose of Processing

Type of Personal Data Used for Purpose

Legal Basis

To provide you access to and use of the Services, including registering as a Customer or a Contributor

Contributor Account Data Customer Data

Performance of a Contract

To improve and enhance your experience with the Services, including the content and general administration of the Services.

Visitor Data
Recording Data
Contributor Account Data
Customer Data

Legitimate Business Purpose

To retain records as may be required for tax, legal and financial purposes.

Only such information as may be required

Compliance with a Legal Obligation

To understand how you access, use and interact with the Services in order to provide technical functionality, develop new products and services, and analyze your use of the Services.

Visitor Data
Recording Data
Contributor Account Data
Customer Data
Tracking Data

Legitimate Business Purpose

To communicate with you.

Visitor Data
Contributor Account Data
Customer Data
Information from Third Parties

Performance of a Contract
Legitimate Business Purpose

To provide you with customer support in connection with your use of the Services.

Customer Data
Contributor Account Data

Performance of a Contract

To detect fraud, illegal activities or security breaches.

Only such information as may be required

Legitimate Business Purpose, but in some cases the processing may be required for Compliance with a Legal Obligation

To receive and make payments.

Contributor Account Data
Customer Data

Performance of a Contract

To provide information to regulatory bodies when legally required, and only as outlined in this Privacy Policy.

Only such information as may be required

Legitimate Business Purpose, but in some cases the processing may be required for Compliance with a Legal Obligation

 

Staying in Control of Your Information: Your Rights

If the GDPR applies to you, you have certain rights in relation to your Personal Data:

These rights are subject to certain rules around when you can exercise them. If you are located in the European Economic Area (EEA) and wish to exercise any of the rights set out above, please contact us at contact@uxmining.com.

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request under those circumstances.

We may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. Please note that if we are unable to reasonably confirm your identity, we will not be able to honor certain requests.

We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated as required by law.

In addition, if you no longer wish to receive our marketing/promotional information you may withdraw your consent to direct marketing at any time directly from the unsubscribe link included in each electronic marketing message we send to you. If you do so, we will update our databases, and will take all reasonable steps to meet your request at the earliest possible opportunity, but we may continue to contact you to the extent necessary for the purposes of providing our Services.

Finally, you have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence. We would, however, appreciate the chance to address your concerns before you approach the supervisory authority, so please contact us directly first.

If you are a user in the EEA, you may also contact our representative in the European Union: UX Mining Limited at contact@uxmining.com.

Updates

Under certain circumstances (for example with certain material changes) we will provide notice to you of these changes and, where required by applicable law, we will obtain your consent. Notice may be by email to you, by posting a notice of such changes on our apps and websites, or by other means consistent with applicable law.

Subprocessors

UX Mining engages the products and services of other vendors. As a step in ensuring GDPR compliance, UX Mining has reviewed and continues to assess vendors for compliance assurances. Customers can login to view current vendors and status here.

Contact Us

If you have questions, comments, or concerns about UX Mining or this GDPR Notice, please email us at: contact@uxmining.com.

 

Last updated: Sept 2, 2021